Privacy Policy
Effective Date: April 7, 2025
ShotPay, LLC (“ShotPay,” “we,” “us,” or “our”) is committed to protecting the privacy of consumers and merchants who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ShotPay’s Services.
1. Information We Collect
We collect information you provide directly to us, including:
Identity information: name, date of birth, government ID number;
Contact information: email address, phone number, mailing address;
Financial information: bank account details, debit or credit card information, income information;
Transaction information: purchase amounts, merchants, payment history;
Device and usage information: IP address, browser type, operating system, pages viewed; and
Communications: records of your interactions with our customer support team.
2. How We Use Your Information
We use the information we collect to:
Process and administer your financing applications and agreements;
Verify your identity and assess creditworthiness;
Process payments and communicate with you about your account;
Comply with applicable laws, regulations, and legal obligations;
Detect and prevent fraud and unauthorized activity;
Improve, personalize, and develop our Services; and
Send administrative communications and, with your consent, marketing communications.
3. Sharing of Information
We may share your information with:
Merchants: to facilitate and confirm transactions;
Service providers: third parties that perform services on our behalf (e.g., payment processors, identity verification providers, cloud hosting);
Credit bureaus and reporting agencies: as permitted or required by law;
Law enforcement and regulators: when required by applicable law, legal process, or governmental request; and
Business transferees: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for their own marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Financial records are retained for a minimum of five (5) years as required by applicable law.
5. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or disclosure, including encryption in transit and at rest, access controls, and regular security assessments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your state of residence, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To exercise these rights, contact us at support@shotpay.com. We will respond to verified requests within the time frames required by applicable law.
Note: ShotPay does not operate in California. California Consumer Privacy Act (CCPA) rights do not apply to ShotPay’s activities.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the Effective Date. Your continued use of the Services following such changes constitutes your acceptance.
10 Contact Us
ShotPay, LLC — Privacy Officer
support@shotpay.com · New Braunfels, Texas