Accessibility Statement

Effective Date: April 7, 2025

ShotPay, LLC (“ShotPay”) is committed to ensuring that our website and platform are accessible to all users, including individuals with disabilities. We strive to provide a digital experience that meets or exceeds applicable accessibility standards.

1. Our Commitment

ShotPay aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

2. Measures We Take

To support accessibility, ShotPay:

Includes accessibility as a requirement in our design and development processes;

Conducts periodic accessibility audits of our website and platform;

Provides alternative text for images and non-text content;

Ensures keyboard navigability for all interactive elements;

Uses sufficient color contrast between text and background;

Provides captions or transcripts for audio and video content where applicable; and

Tests our platform with assistive technologies, including screen readers.

3. Known Limitations

While we strive for full accessibility, some areas of our platform may not yet fully conform to WCAG 2.1 AA standards. We are actively working to identify and remediate any accessibility gaps. If you encounter a barrier, please contact us so we can assist you.

4. Assistive Technology Compatibility

ShotPay’s platform is designed to be compatible with the following assistive technologies:

Screen readers (e.g., NVDA, JAWS, VoiceOver, TalkBack);

Screen magnification software;

Speech recognition software; and

Keyboard-only navigation.

5. Feedback and Contact

We welcome feedback on the accessibility of ShotPay’s platform. If you experience difficulty accessing any part of our Services, or if you have suggestions for improving accessibility, please contact us:

ShotPay, LLC — Accessibility

accessibility@shotpay.com · New Braunfels, Texas

We will make reasonable efforts to respond to accessibility inquiries within five (5) business days and to provide accessible alternatives or accommodations as appropriate.

6. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the relevant governmental authority in your jurisdiction. In the United States, accessibility complaints relating to websites may be addressed to the U.S. Department of Justice, Civil Rights Division.

7. Updates to This Statement

We review and update this Accessibility Statement on an ongoing basis as we improve our platform’s accessibility features.